Before you call or email us with your questions, check below to see if you can find your answer here!

+ FAQs

Health Questions

• Should I be tested for influenza (the flu)?
  

• I think I have the Flu. Should I be taking Tamiflu (prescription anti-viral)?
  

• I think I have a sinus infection. Do I need antibiotics?
  

• I want to Quit Smoking. HELP!?
  

• What are Triglycerides (part of cholesterol) and why are they important?
  

• Why do you ask for a urine sample when I come in for a blood pressure visit?
  

Insurance Questions

• What is the difference between a 'copay' and 'coinsurance'?
  

• What benefits will be covered for me by my insurance?
  

• What insurance plans do you accept?
  

• Does my insurance plan cover a 'Annual Wellness' visit?
  

• I have Medicare. Can I have a 'Wellness Visit' annually?
  

Website/Patient Portal Questions

• How do I change/reset my Patient Portal password?
  

• How can I see my lab/xray results online?
  

• How do I request an appointment online?
  

• How do I email Dr. Schouten or Sara my specific questions?
  

• How can I have my medical records sent to another/your office?
  

Serving with Care and Concern since 1984

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